About Lucy

Lucy Baker is the Service Technology Director, CTIO Enterprise & the lead within BT Enterprise on 5G Technology use case development for the Health sector. Lucy drives the 5G technology roadmap and working together with customers develops the use cases. From 2016 to early 2019 Lucy worked as Head of Customer Engagement for the Emergency Services Network, a programme to deliver a world leading voice and data networks, transforming the way that Britain’s Emergency Services work.


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