Dealing with Difficult Behaviour - I'm not crazy, I'm just not you!

Brought to you by Cambridge Network

As colleagues and professionals, we all must work with each other and the rewards for doing so are clear, but it can require real understanding and skills to make working with some people a success.

Registration for this event is now closed.

About the event

Outline

It is said that ‘variety is the spice of life’ but sometimes the range and diversity of people we come across can be really challenging.

As colleagues and professionals, we all must work with each other and the rewards for doing so are clear, but it can require real understanding and skills to make working with some people a success.

Who should attend?

Managers and team leaders at all levels who wish to extend their approach and understanding when dealing with the challenges of difficult people, so the outcomes can be more effective.

You will learn about:

  • The key personality traits and preferences – different or wrong?
  • Behavioural flexibility – what it is and how to do it
  • Hold up the mirror – self-awareness first – is it me?
  • Approaches you can take to help
  • Behaviours which don’t help
  • Strategies to take for typical examples
  • The role of feedback, coaching and support
  • Peer coaching discussions around particular concerns

Course Content

  • Typical difficult people we face
  • Key personality traits and preferences
  • My style and preferences?
  • Going for a win/ win - approaches we can take/avoid
  • Role of feedback, coaching and support
  • Strategies for typical examples
  • Particular concerns shared
  • Personal Actions

You can follow @Louise Rushworth on Twitter.

Event Location

Open in google maps

Location info

Eagle Labs, 7-8 Clifton Court, Cherry Hinton Road, CB1 7BN

Email organiser

Related events

  • Cambridge Network

    Support for Mental Health First Aiders Peer Group

    Register now
  • CW (Cambridge Wireless)

    Contracting barriers for connected cities

    Register now
  • CW (Cambridge Wireless)

    The present, the future & challenges of AR/VR

    Register now

Subscribe to the CW newsletter

This site uses cookies.

We use cookies to help us to improve our site and they enable us to deliver the best possible service and customer experience. By clicking accept or continuing to use this site you are agreeing to our cookies policy. Learn more

Reserve your place

Join the CW network

CW is a leading and vibrant community with a rapidly expanding network of nearly 400 companies across the globe interested in the development and application of wireless and mobile technologies to solve business problems.

Sign in to your account

Please sign in to your CW account to reserve a place at this event and to qualify for any member discounts.

Start typing and press enter or the magnifying glass to search