Context Awareness as the Digital Sixth Sense: The User Experience Challenge

Brought to you by The User Experience Group

Billions of connected devices, input from multiple sensors, and sophisticated new software are at last making the long promised context awareness concept a reality.

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About the event

This “digital sixth sense” is beginning to enable portable devices to learn to predict the user’s needs in real-time, even without a specific request from the user.

 

Although such capabilities are expected to bring great benefits to peoples' daily lives, the user experience provided by this new form of mediated interaction between users and devices will take time to evolve so that users are truly comfortable with it.

This half day event will explore the challenges, opportunities and potential pitfalls we face with the help of experts in mobile technologies and the “Internet of Things”.

 

To ensure this evolution is a positive and painless experience we need to understand how to make interaction within this often complex space appear simple and intuitive. ‘Context Awareness as the Digital Sixth Sense: The User Experience Challenge’ will consider issues such as:
  • How personalised can a contextual experience become before transitioning from delightful to “creepy”? 
  • How should we deal with privacy issues? 
  • How do we recover gracefully from the inevitable wrong guesses?
  • What techniques can we use to make it easy for users to help the system learn about their preferences? 
  • How will user expectations evolve as their experience with these systems increases? 

Confirmed speakers for this User Experience SIG event include:

  •  ‘Things we are seeing’ - Rachel Jones, Instrata
  •  ‘Providing Mobile Devices with a Sixth Sense’ - Peter Whale, Qualcomm
  •   'Being aware of the context - multimodal interaction design for mobile users’ - Vuokko Lantz, Nokia Research Centre, Espoo (Finland) 
Speakers will be followed by a ‘Bring and Share’ session. This session is now an established part of the User Experience SIG meetings. Participants are invited to give a short (5 minute maximum) presentation of a User Experience that they consider to be noteworthy – whether exceptionally good, exceptionally bad, or just plain unusual! The proposal should be submitted for consideration before the meeting. Examples can come from any walk of life, whether work or home, public or private; they can be high tech, low tech or no tech; any product or service. The only restriction is that it should not be used as an opportunity to pitch the presenter’s own product or service
  
This event is FREE to members of Cambridge Wireless. Tickets for non-members are £155.00 plus VAT. To join Cambridge Wireless as a member and attend future events for free, please visit: www.cambridgewireless.co.uk/sign-up
  
 

You can follow @cambwireless on Twitter and tweet about this event using #CWUX.

Hosted by Philips Research Laboratories

Philips Research is one of the world's largest corporate research organizations.

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Jointly sponsored by IC Resources

IC Resources is the recognised technology recruitment partner to technology companies globally.

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Agenda

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The information supplied below may be subject to change before the event.

14:00

Registration & Networking over Tea and Coffee

14:30

Introduction to the Cambridge Wireless User Experience SIG from Stefano Borini of Nokia

14:40

Welcome from the host Sybo Dijkstra, Senior Director at Philips Research Laboratories

14:45

Welcome from the sponsor Neil Dickins, Director, IC Creative

14:50

Being aware of the context - multimodal interaction design for mobile users; Vuokko Lantz, Nokia Research Centre in Espoo (Finland)

The presentation will address the definition of use context and context awareness from the human and technology perspectives and demonstrate some multimodal interaction solutions developed at Nokia Research Center which enable context awareness in mobile use cases, focusing on augmented reality and navigation.

15:05

Q&A

15:20

Things we are seeing; Dr Rachel Jones, Instrata

The presentation will explore how UX helps to create Services and Things that overcome some of the main challenges in IOT, such as M2M interoperability and access to a huge array of resources, by understanding and designing for context.

15:35

Q&A

15:50

Coffee/Tea & Networking

16:20

Providing mobile devices with a sixth sense; Peter Whale, Qualcomm

The presentation will explore some UX challenges arising from the use of sensor- and behaviour-based context inference to provide mobile devices with a digital Sixth Sense.

16:35

Bring & Share Session chaired by our SIG champion Allan MacLean, Amdeo

Open to delegates who want to present a ‘good’ or ‘bad’ example of User Experience. Each delegate is limited to 3 min each.
 Geoff McCormick, Alloy
 Dominic Pullen, Orange
 Vaiva Kalnikaite, Dovetailed
 Ken Blakeslee, WebMobility Ventures

16:35

Q&A

17:50

Panel Session with all Speakers and Bring & Share participants chaired by our SIG Champion Stefano Borini, Nokia

18:20

Drinks Reception & Fill in Evaluation Forms

19:20

Event closes

Speakers

Ken Blakeslee - Chairman, WebMobility Ventures

“ WebMobility Ventures is focussed on Discovery, Advisory and Investment in Innovations in the emerging Services Convergence areas of Mobile”

Rachel Jones - Director, Instrata

Rachel has over 20 years experience in creating breakthrough digital technologies, leading collaborative and multi-functional teams, developing client relationships and delivering excellence on global projects. Rachel founded Instrata in 2001 with the aim of helping organizations to evolve services and create new opportunities that deliver greater value by learning from their customers. Rachel has worked at two of the foremost pioneers of user-centered techniques in design, Xerox EuroPARC and Sapient (formerly E-lab). Rachel has a PhD in Computer Studies, over 30 international publications and has authored 10 patents.

Vaiva Kalnikaite - Founder, Dovetailed

Dr Vaiva Kalnikaite is the founder of Dovetailed and an expert on behaviour design for human-machine interactions for artificial intelligence, internet of everything and digital environments. She holds a PhD in Human Computer Interaction and has worked for companies like Microsoft, PARC and GE. She recently appeared on BBC Click and in the Stylist Magazine. She is an RSA fellow.

Geoff McCormick

Geoff has worked as a business consultant in the design industry for over 10 years. In that time he has worked with some of the world's most famous and successful designers, where his role was to help designers, companies and brands to try and maximise the commercial effectiveness of design. His experience covers every populated continent and a diverse range of sectors, including developing a mobile petrol retail station, an interior design system for VIP aircraft, hydrogen powered vehicles, packaging strategies for FMCG brands and innovation programmes utilising Asian sourcing. It is this breadth of experience that he values most. Common across all of his clients and projects is the desire to create truly unique experiences that occupy a space in peoples' hearts and minds.

Dominic Pullen - Design & Usability Manager, Orange Innovation UK

Peter Whale - ., UKTIN, Founder & CEO, Vision Formers

Peter is Founder & CEO of Vision Formers, the specialist consultancy that supports and mentors leaders of visionary technology businesses get product to market and turn ideas into reality.

Vision Formers works with start-ups and scale-ups, providing significant expertise in accelerating business growth through a focus on developing a robust product strategy, growing and coaching product and development teams, and providing operational excellence. Peter has a long track record of conceiving, developing and marketing successful technology-based solutions, deployed at scale, globally. Innovative products Peter has brought to market in digital, cloud, AI, consumer electronics and telecommunications have been used by countless millions of people on a daily basis globally, badged by the world’s leading digital and technology brands.

Peter also works with Digital Catapult as Programme Manager for UKTIN, working with partners and stakeholders to deliver UKTIN’s mission to transform the UK telecoms innovation ecosystem, capitalising on the country’s strengths in technology, academia, and entrepreneurialism, while positioning it for growth as new opportunities emerge in the industry.

Peter is a board member of CW (Cambridge Wireless), a Fellow of the IET, a Chartered Engineer, and a member of the Association of Business Mentors.

SIG Champions

Marine Barbaroux - Head of Design, Geckoboard

Marine is a product and UX designer in Cambridge and has been in and around the design field for more than 20 years. With an education in product design and graphic art, she joined the world of software for a good number of years. Currently, she works at Geckoboard. She's designed a number of products and managed UX teams both in France and in the UK, mentored at Springboard (now TechStar London), and recruited a fair number of whatever-the-flavour-of-the-month-is-UX-o-tronologists you can think of... For her, design is about problem-solving more than anything. The role of a designer is to come up with novel concepts where required, but also make sure those are realistic and achievable. Cooperation is key. In her spare time, she works with acrylics, Photoshop and Illustrator to keep the creative juices flowing!

Allan MacLean - Director, Amdeo

Amdeo specialises in the development and exploitation of high tech innovations. Amdeo principal, Allan MacLean, has worked in research and management roles at the leading edge of Information and Communication Technologies for over 25 years. He was a founder member of Xerox's European Research Centre in the 80's and was a major contributor to building it into one of the world's leading centres of expertise in the user centred design of innovative technologies. In 2002, he co-founded Image Semantics, which he helped lead to become a global provider of innovative mobile applications and services. Allan has frequently advised on funding programmes in the UK, Europe and North America to help improve the fit between technologies and human needs and improve the exploitation of government funded research.

Leo Poll - Director, Keen Design

Technically everything is possible, making it work for people is where the real challenges are. Addressing these challenges from an end-user perspective in a way that makes business sense is what drives Leo. With more than 20 years of experience in Innovation driven Experience Research and Design he is able to bring an ability of strong lateral thinking combined with broad domain knowledge of applications/markets and technical enablers. Previous to his role at Akendi, Leo worked for the mobile phone division of Philips in Le Mans, France, managed numerous international projects whilst employed by Philips Electronics UK, was a member of the global 'Connectivity Programme' board of Philips Research, (Co-)founded Ryppel Ltd, Eversfield Innovation Ltd, Galileo Software Adviesbureau v.o.f.

Event Location

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Location info

Philips Research Laboratories, 101 Cambridge Science Park, Milton Road, Cambridge, CB4 0FY

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