Summary
The GSMA represents the interests of mobile operators worldwide, uniting more than 750 operators with over 350 companies in the broader mobile ecosystem. Our mission is to further the strategic, commercial, technological, developing world and advocacy interests of our members. The GSMA produces industry-leading events such as Mobile World Congress, Mobile World Congress Shanghai, Mobile World Congress Americas and the Mobile 360 Series conferences.
Department: IT
Department detail: IT Business Engagement
GSMA Entity: Mutual
Location: London
Position type: Permanent
Reporting to: Senior IT Programme Manager (Events)
About the GSMA
The GSMA represents the interests of mobile operators worldwide, uniting more than 750 operators with over 350 companies in the broader mobile ecosystem. Our mission is to further the strategic, commercial, technological, developing world and advocacy interests of our members. The GSMA produces industry-leading events such as Mobile World Congress, Mobile World Congress Shanghai, Mobile World Congress Americas and the Mobile 360 Series conferences.
Every day we work to harness the power of mobile to achieve our industry purpose – Connecting Everyone and Everything to a Better Future – through four main activities:
- We provide strategic direction and thought leadership to our members
- We drive collaborative industry programmes aimed at maintaining operator relevance in the digital world
- We advocate for the industry to regulators, policymakers and society as a whole
- We convene the broad mobile communications ecosystem and adjacent industry sectors at our industry-leading events
About the Team
The IT Business Engagement Team is a newly formed team integral to the success of GSMA’s IT capability. We are the glue between IT and wider GSMA organisation, managing demand, developing the IT roadmap for the business, and managing and delivering innovative IT solutions at our world class MWC and M360 Series of events.
What the hiring manager says
“This is a great opportunity for a self-starter to play a key role in IT delivery for our MWC events. A creative thinker who aspires to new challenges and enjoys problem solving will be well suited for this role. Strong communication, collaboration and project management skills are essential.
You must have attention to detail, strong organisation skills, be an excellent communicator and effective at working in a fast – paced environment. You will be required to spot trends in project requirements to drive delivery efficiencies & cost savings to the business.
Experience in managing projects and working to agreed budgets as well as working alongside local & global based teams is key to this position. You need to have IT understanding of simple networking topologies, wireless networks & emerging technologies.’’
Senior IT Programme Manager (Events)
About the Role
The IT Delivery Manager role is a key part of the IT team focused on planning, delivery and reporting of the IT elements of MWC events. Positioned within the Business Engagement team, you will primarily ensure the successful delivery of the IT elements of MWC events in conjunction with our partners and internal stakeholders.
You will focus on managing the delivery of core elements to the event, business initiatives and service enhancements with focus on exhibitor and attendee experience, including Business Case and Requirements Analysis of existing service mix as well as future initiatives. Forging close relationships with the event project team you will ensure we proactively drive the IT best practices to stakeholders and provide guidance for technical requirements to support core event activities.
You will be the key interface between the GSMA and our delivery partners, and represent the needs of the exhibitor and attendee alongside the GSMA initiatives. Involvement, support and participation in onsite event delivery is also a critical requirement of this role.
Further, you’ll work closely with internal GSMA teams; the Programme office and GSMA industry project teams to ensure we aid and deliver showcase elements.
Project management skills supported by an understating of IT network topologies, wireless networks & emerging technologies is a must.
About You
- Proven experience in delivering highly technical IT event solutions
- Experience with liaising with clients to identify, define and manage event IT requirements, scope and objectives both on-site and pre-event.
- Superior communication and written presentation skills with the ability to effectively communicate with all levels of employees, customers, vendors across international boundaries
- Ability to network and gain industry knowledge, including an ‘over the horizon’ view
- Experience working with internal teams; defining and delivering IT requirements to support the IT events business.
- Experience of maintaining comprehensive project documentation, schedules, plans and reports.
- Ability to plan, organise and prioritise workloads, work on own initiative and to tight deadlines.
- Experience in setting and working to timelines and milestones.
- Experience of tracking costs, and assistance with managing and maintenance of budgets to deliver project.
- Management and coordination experience between local and overseas vendors and other technical contractors
- Creative problem solver with a practical, solution focused approach.
- Strong relationship management and interpersonal skills. Must be a team player.
- Experience in a Mobile Telecommunications Industry is an advantage.
What We Offer
Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
We offer a working environment that reflects our organisational values. We also hire in line with our values and recruit candidates who demonstrate a strong affinity with these 7 principles
- DREAM BIG - Demonstrate vision and insight to lead the industry forward
- BE BOLD - Have the courage to take risks and make tough decisions
- OWN IT - Take full accountability for your decisions and actions
- WORK AS A TEAM - Collaborate to deliver impactful results
- DO THE RIGHT THING - Conduct yourself with honesty and integrity at all times
- SHOW RESPECT - Treat others as you would expect to be treated
- LOVE WHAT YOU DO - Bring passion and pride to your work
To learn more about the GSMA, visit our careers site, our LinkedIn page and our Twitter page.
Diversity Statement
The GSMA is committed to providing a working culture that is inclusive to all. We believe that having a diverse workforce will help us meet the needs of our global membership. We will not tolerate discriminatory behaviour of any kind and we offer equal opportunities for all aspects of employment and advancement regardless of race, nationality, gender, age, marital status, sexual orientation, disability, religious or political belief, caste or tribe, or military status.
