Summary
An enthusiastic, interested individual with experience of working in a technical, customer-facing role at a software development business. The Product Manager is a member of the Product Management team responsible for Product Lifecycle Management (PLM) of CRFS’s RFeye® products.
Responsibilities
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Contribute to PLM activities to ensure that RFeye software products meet customer requirements, are positioned and marketed effectively and that the CRFS Sales, Customer Support and Application Engineering teams are fully equipped and trained to sell and support them.
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Support Customer Support and Application Engineers by providing effective product training and take part in Customer Focus Groups, as well as Beta and pilot programs with early-stage products and samples.
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Support Sales with product materials necessary to achieve success, such as part number matrices, product configurators.
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Support Marketing to develop promotional materials, tech specs, datasheets, product placement and content for product releases.
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Source, compile and analyse market, voice of customer and competitor information.
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Track product tickets in JIRA, working with the software team to prioritise sprints.
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Author documents relating to product life cycle, including customer requirements and functional specifications (User Stories).
Requirements
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Minimum graduate-level degree in Engineering or Science
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Excellent communication skills, both written and verbal.
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Demonstrable ability to understand and discuss technical concepts, manage trade-offs and evaluate opportunistic new ideas with cross-functional stakeholders.
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Ability to build strong relationships and collaborate with colleagues and clients on product requirements and specifications. Talking the same language as our engineers is essen tial as on occasions you may be ‘bringing back’ to the team suggestions for design changes / other technical solutions.
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A positive attitude and ability to get things done, a committed team player.
Desirable
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Experience of technical product management in an Agile environment.
For the right candidate CRFS offers an exciting and rewarding career, attractive package and opportunities for professional growth.
Office address
Building 7200
Cambridge Research Park
Beach Drive
Cambridge
CB25 9TL
UK
