Technical Consultant

Summary

To provide technical pre and post sales and project management support to the existing and growing sales organisation worldwide with focus on the Security and Private Networks market.

Accountabilities:

  • Provide pre-sales Technical support to potential customers
  • Provide technical consultancy on the design and implementation/adaptation of the ip.access product range to address customer requirements
  • Project management of customer trials/evaluation and on-boarding activities with aim to enable customer to deploy final product in the field and generate repeated orders/revenue
  • Delivery of remote, and on site, demos and technical workshops
  • Provide 1st line technical sales support to sales teams, both internally within ip.access and externally to our extensive partner network
  • Collate, check and present formal RFP/RFI responses internally and externally
  • Participate in the internal and external specification of ip.access product offerings and closely cooperate with the Product Management team to convey accurately customer requirements and market demand/trends
  • Promote the ip.access technology and product to new and emerging customers
  • Assist the Customer and Professional Services teams when required
  • Promote the ip.access Support services (base SLA’s and training)
  • Assist in the initial technical evaluation of new and existing partners / distributors to ensure that they can represent ip.access in a manner expected
  • Build relationships with key technical personnel from partner and customer organisations

Role Requirements:

  • Degree or demonstrable experience in Electronics / telecommunications
  • Technical Sales and on-site delivery ability
  • Strong Technical Project Management skills
  • Strong customer focus
  • Good IP Networking knowledge
  • UMTS and LTE Knowledge are a must, GSM also good to know
  • An understanding of an RFP/RFI tender process would be nice but not mandatory
  • Good written and spoken skills, flexible working approach, self-starter.
  • Excellent presentation skills at all levels
  • Strong, vocal communicator
  • Ability to Travel Globally at short notice

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