Introducing Synergy Organisational Solutions Digital expertise in the first of a series of articles to help companies navigate and answer their questions relating to successfully moving their Customer Care into a digital environment.
Synergy Organisational Solutions is a Digital Customer Care Provider and Contact Centre Management Consultants. We are an owner managed business providing a very personal and flexible service to our clients and their customers. Not having hundreds of existing advisor seats driving a legacy profit stream, we are ideally positioned to disrupt, innovate and drive a new services approach and operationalise the engagement with customers in more proactive ways than ever, across more channels and exploring automation in a consistent and effective way.
We continually build relationships with developers, software providers and innovative start-ups to provide a single point of contact so that companies or consultancy practices do not have to invest in scanning the market for appropriate Digital technologies. We have deep domain expertise and understand the operational challenges faced by modern contact centres, so the Digital CX solutions that we design for our clients take away the effort, risks and concerns.
Our Founder, Olu Orugboh, is a champion for diversity and innovation “Diversity promotes a culture of inclusivity which drives creativity and innovation, thereby driving amazing results in business.”