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Akendi UK

We are an Experience Design consulting and training firm. With decades of experience in HCI, Service Design and Innovation, Akendi caters to all your product and service development needs.

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Company profile

We believe that meaningful experiences are the result of intentionally-directed efforts in user-centred Strategy, Research, Testing and Design.

It's what we do and how we do it that sets us apart. It's what we practise in our consultancy work, and it's what we teach in our remote training courses.


We answer the most critical questions about your product: Is it usable? Is it useful? Is it engaging? Our unique Experience Thinking™ approach elevates your development process by recognizing users and stakeholders as meaningful contributors to the design cycle. The result: powerful insights and creative, evidence-based design solutions that meet real user and customer needs.

We work with your team, often as a "Virtual Experience Team", providing the best resources from our pool of experienced practitioners to complement your existing resource. We are equally happy co-creating a brief, executing it ourselves and returning to you with the insight you need to move forward with your product or service.


We deliver remote/online training focused on User Experience, Service Design and Digital Innovation. We help people to understand human behaviour through user-centred Strategy, Research, Testing and Design. Many huindreds of attendees have then used that insight to build successful digital products and services.

We are able to offer 8 specific modules of trainin, each consissting of 6 hours of training, exercies and discussion, as follows:

  • Introduction to User Experience
  • User Experience Research
  • Information Architecture
  • Interaction Design
  • Visual Design for User Experiences
  • Experience Mapping
  • Service Design
  • Usability Testing

Furthermore, we are able to offer a 3 hour written exam to allow successful participants to be become Akendi Accredited UX Researcher, UX Designer or UX Specialist.


We believe in community and collaboration. With offices in Canada (Toronto & Ottawa) and the United Kingdom (London, Cambridge), Akendi™ works with you locally or globally to create the experience you intend for your clients, customers and users.


With a wide spectrum of qualifications and a unique depth of knowledge in UX, we are uniquely qualified to collaborate or lead a variety of projects wherever you are in the development process. Our clients have benefitted from our credentials in:

  • Cognitive Psychology
  • Human-Computer Interaction
  • Library & Information Science
  • Graphic Design
  • Product Design


Akendi™ is a proud member of UXPA UK, the UK Chapter of the global body for usability professionals, Cambridge Wireless, where we lead the UX Special Interest Group, Cambridge Network and ACM SIGCHI, the Special Interest Group of Computer Human Interaction.

Related events

  • Akendi UK

    Intro to UX Design and Experience Thinking - self-paced course.

    Register now
  • Akendi UK

    UX Training and Certification

    Register now

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Location info - Akendi UK Limited

The Tram Shed
184 East Road
United Kingdom

Tel: 01223 853907

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