The telecoms industry is vast, fast-moving, and built on a foundation of complex, interdependent technologies and business ecosystems. This one day course offers a clear, accessible introduction to the sector, covering key technologies, major players, service propositions, and evolving business models. Ideal for those looking to understand how the industry operates and where it’s heading, the session provides valuable insight into the dynamics shaping global communications today and in the future.
Places are limited so early booking is advised.
Learn from Tony Wakefield, the telecoms expert behind training programmes for Vodafone, BT/EE, GoogleX (Alphabet), and SingTel. With hands-on experience driving next-generation innovation, Tony will guide you through the transformative role of AI in telecoms.
Participants will also earn 6 CPD points upon completion of the course, supporting their ongoing professional development.
Course Overview
The Telecoms Industry is based on a range of technologies that are extremely diverse, wide ranging, and highly complex. With this foundation, the industry is able to support a wide variety of service propositions in a significant number of identifiable sectors, and as a result, a vast array of business models.
The complex business ecosystems are comprised of many thousands of companies and the relationships that exist between them. This includes Communications Service Providers (CSP), Network Equipment and Handset Vendors, Hyperscalers, Service / Support Companies, Standardisation Bodies, Regulators, and Content / Media Companies. The ecosystems are dynamic in nature and evolving rapidly in terms of focus. The sheer scale of it all makes it difficult to fully understand and analyse, but in this course, we start that process.
We explore the overall make-up of the industry and the business dynamics; the types of organisations involved and their roles and relationships; the service propositions; and main customer segments. We also briefly consider company strategy and business models. An evaluation of the current and emerging key technologies that support the industry is made, including projections, time- lines and overall market trajectories.
Course Contents
Section 1 - Telecoms Industry and Business Dynamics
Section 2 - The Technology Explained and Evaluated
Section 3 - The Telecoms Industry - a Market Snapshot
Course leader:
Course content
Tony Wakefield is a renowned Competency Development and Training Specialist with extensive experience across the telecoms and adjacent industries. He has worked with leading organisations such as Vodafone, BT/EE, GoogleX (Alphabet), and SingTel, equipping professionals to navigate rapidly evolving technologies. A recognised expert in 5G and connected innovation, Tony has trained engineers driving next-generation network rollouts across Europe and beyond. His recent courses cover topics including 5G Standalone, 5G Private Networks, Network Slicing, and Digital and Connected Technology.
Tony’s career highlights include founding Informa Telecoms Academy and creating global training programmes focused on technology and business transformation. A former Royal Navy helicopter pilot, Tony brings a disciplined and innovative approach to his work, underpinned by a BSc in Electronics and Physics from Loughborough University and membership in the Institute of Leadership and Management.