Interviewing Skills
Programme Overview
Successful recruitment is about finding the right person for the job. This means finding the person who has that unique mixture of first class abilities and is a good cultural fit.
Although simple enough it is often challenging to select the right candidate, especially in a competitive market.
This workshop is designed to equip anyone involved in the interviewing and selection process with a range of skills and techniques they can use to conduct recruitment interviews which are effective, within the law and fits with the your company culture.
Objectives
This programme will enable delegates to:
- Use effectively behavioural, competency based interviewing - where the most reliable
- indicator of future performance is evidence of past behaviour
- Identify the essential criteria and experience you require with the job and person specification and to evaluate if the candidate meets this
- Establish what to look for in a CV - highlighting areas that need clarification at the interview
- Prepare for and structure the interview and manage the time available
- Identify what questions to ask to understand the candidate’s experience and get them talking
- Sell your organisation’s benefits and on-board the right person quickly
- Work within the legal framework – things you can / can’t ask and the legal pitfalls to avoid
- Manage ‘tricky’ questions that the candidate might ask
- Give your feedback after the interview, including your recommendation on hiring
Target Audience
- All people who are involved at any stage of the interviewing and selection process
- Those managers who are out of practice and require a refresher to their interviewing skills
- Younger managers and employees who are likely to be involved at a future stage as an observer or additional assessor
Course Structure and Methodology
A set of slides are provided to delegates as a ‘take away’ some of which are for further background reading as the actual course delivery is provided through:
- Facilitated discussion and Q&A
- Slide content and walk through of best practice and tips
- Group and facilitator feedback on specific leadership qualities
- Coaching
Content Overview
Behavioural, competency based interviewing
- Challenges, objectives, cost of mistakes
- Preparation and what are we looking for?
- Using the job and person specification
- Covering letters and CVs
Questioning skills
- those you can and can’t ask
- using the STAR questioning structure to get real examples of previous experience
- legal pitfalls to avoid
Common perception errors and how avoid to avoid them
The Interview meeting structure
- Room set up and using suitable body language
- Structure and managing the time
Welcome
- setting the climate
Acquire
-‘high gain’ questioning and listening
- cultural fit - questions /tests to check this
Supply
- sharing information, selling the benefits of your company
- answering their questions
Part
- a professional close
- What next?
Practical
- Structured practice sessions with observers and feedback on key learning points
Panels and working with others
Common mistakes and ground rules to help
Making good objective decisions
Close and personal actions to take away
Max Numbers : 12
Trainers: DGi facilitators all come from the business world and bring vast amounts of real world experience into their facilitation. Whilst each one of them is unique the style is one of ‘sherpa’ where we help you get to the highest point possible.
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