Learning Collaboration courses help businesses grow
Supervisory Skills on Monday October 20th is a one-day workshop which aims to provide delegates with the first level of practical management practices. It will make them aware of the processes and techniques needed to manage and motivate their people.
By the end of the workshop, participants will be able to:
- Apply the stages of the performance management cycle
- Set clear objectives for their staff
- Recognise how coaching and counselling fit into the cycle of managing and developing performance
- Develop techniques to motivate their people
- Delegate work effectively
- Use appropriate questioning styles to improve communication with their people
Find out more and sign up here.
Later that week, on Friday October 24th, Interviewing Skills is designed to equip managers with a range of skills and techniques so they can conduct recruitment interviews which are professional, effective and within the law.
Good recruitment is about finding the right person for the job. Although simple enough, it is often challenging to select the right candidate, especially in a competitive market. Interviewers are usually under pressure to get additional resources and candidates are keen to get employment.
In this one-day workshop, you will learn:
- Behavioural based interviewing – where the most reliable indicator of future performance is evidence of past behaviour
- What to look for in a CV - highlight areas that need clarification
- How to draw up the essential criteria and experience you require
- How to prepare for and structure a recruitment interview
- What questions to ask to get to understand the candidate’s experience and get them talking
- How to make the final selection
- The legal framework – things you can/can’t ask and legal pitfalls to avoid.