Why diversity matters in business success

Heather Richards, CEO, Transversal Transversal is a company that believes there is a more innovative way for people to find, share and manage collective knowledge. Heather will share her 20-year journey from Cambridge academic to Tech CEO and discuss how an inclusive company culture has propelled Transversal from a small Cambridge-based start up to the successful, global organisation it is today – recognised as a world leader in AI knowledge management solutions. She will focus on the importance of diversity in not only building effective teams, but also its place in product development, sales, marketing and services. Also explored will be the competitive advantages diversity and inclusivity can bring to an organisation trying to establish itself in a fast changing economic and political climate. She will conclude with how technological advancements in AI and beyond rely on a diversity of thought and experience as part of the problem-solving process – focusing on practical ways to foster and encourage these approaches within your own business environment.