Marine Barbaroux, UX Designer, Arm When software was first created for professional use, we welcomed it into our homes to solve personal needs, and it benefited from a lot of competition… Now we’re all super connected and remote working is more desirable, perhaps it’s time for enterprise software to relearn from its B2C young brother? As an introduction to the session, we will have a quick historical review of software use in enterprise and observe its current state. How good is it, and for whom? How usable? How efficient? How does it compare with the experience most of us have at home, and how does it impact our working life?